Terms of Service

Welcome to The One Rose AU's Terms and Conditions page. Please read through the following information before you place an order as by placing this order, you are bound by the Terms and Conditions set out below. The One Roses AU reserves the right to update these details at any time and will notify you by updating the information on this page.

Any personal information that you submit will be protected by our secure server.

We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, The One Rose AU will not sell or trade your personal information to any third-party organization's or individuals without your consent, other than third party suppliers in the delivery of services you have agreed to accept from The One Rose AU.

By using the The One Rose AU site, you are consenting to the collection of information by The One Rose AU. If any changes to these policies occur, we will notify our customers by updating this section of our website.

COPYRIGHT

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by The One Rose AU. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by The One Rose AU. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of The One Rose AU is strictly prohibited.

LINKS

This website may contain links to other websites.

The One Rose AU is not responsible for the availability of, or any content or material contained in, or obtained through, any such websites. Any link to another website, and reference to third-party information, products or services linked to this website, is not, and should not be construed as, an express or implied endorsement by The One Rose AU. Any questions or comments relating to such other websites should be addressed to the operator/s of those websites.

SALES & DISCOUNTS

All sales and discount codes advertised on The One Rose AU are valid online only, unless otherwise specified. Please email contact@theonerose.com.au for any additional details or queries about sales.

GIFT CARDS

Gift Cards are valid for 12 months from the date purchase and cannot be redeemed for cash. We also cannot exchange, refund or replace lost or stolen cards.

DISCLAIMER

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on "as is" basis, the website may contain errors, faults and inaccuracies and may not be complete and current. In the instance of any inaccuracy on the website, The One Rose AU retains the right to cancel an order.

The One Rose AU reserves the right to amend and update promotional activity on the website without notice. Please note, no changes or amendments can be made to an order once it has been submitted. This includes any request to cancel the order.

The One Rose AU makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws.

Neither The One Rose nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

CHANGES TO THESE TERMS AND CONDITIONS

If you have an order that has been accepted by us, the terms and conditions that will apply to that order are the terms and conditions that applied at the time you placed your order. We cannot vary the terms and conditions which apply to a given order after that order is accepted by us.

We may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. By continuing to use the Site after these terms and conditions have been modified, you agree to be bound by the changes to these terms and conditions.

DELIVERY 

Orders will be dispatched using the most appropriate service for the individual item.

Once orders have been shipped, you will receive an email with a unique tracking number for your parcel.

The One Rose AU will make every effort to ensure that all  orders are delivered within their expected time frames, however, cannot be held responsible for shipping delays out of our control.

The One Rose AU is not liable for any damage caused to goods during domestic transit.